jilf Casino Privacy Policy

jilf Casino is the data controller responsible for the personal data collected through the jilf platform. As data controller, jilf determines the purposes and means of processing your personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

If you have any questions or concerns about how jilf handles your personal data, you may contact our Data Protection Officer (DPO) at the contact details provided in Section 12 of this Privacy Policy.

jilf collects personal data from you in the following categories:

When you create a jilf account, we collect your full name, date of birth, email address, mobile number, and a username and password of your choosing. This information is required to create and maintain your account.

To comply with anti-money laundering regulations and to verify your eligibility to play, jilf may request government-issued identification documents such as a Philippine passport, driver's license, SSS ID, UMID, or PhilSys National ID. We may also request proof of address such as a utility bill or bank statement.

jilf collects information necessary to process deposits and withdrawals, including your preferred payment method details (e.g., GCash mobile number, PayMaya account, BPI or BDO account details, Metrobank account details). jilf does not store full payment card numbers on its servers.

We maintain records of all deposits, withdrawals, bonus credits, wagers, and game results associated with your jilf account. This data is required for account management, dispute resolution, and regulatory compliance.

jilf automatically collects certain technical data when you access the platform, including your IP address, device type, operating system, browser type, session duration, pages visited, and game activity. This data helps us maintain platform security and improve the user experience.

If you contact jilf's customer support team via live chat or email, we retain records of those communications to assist with ongoing support and to improve our service quality.

jilf uses the personal data we collect for the following purposes:

• To create, verify, and manage your jilf player account.
• To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• To verify your identity and age (21+) in compliance with Philippine gaming regulations.
• To comply with anti-money laundering (AML) obligations and report suspicious transactions to the appropriate Philippine authorities where required by law.
• To provide customer support and resolve disputes related to your account or gameplay.
• To send you transactional communications such as deposit confirmations, withdrawal notifications, and account security alerts.
• To send you promotional communications about jilf bonuses, new games, and special offers — only where you have consented to receive such communications.
• To detect, investigate, and prevent fraud, cheating, and other prohibited conduct on the jilf platform.
• To analyze platform usage and improve the jilf user experience for Filipino players.
• To comply with all applicable laws and regulations in the Philippines.

jilf processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing required to fulfill our obligations under the jilf Terms & Conditions, including account management and payment processing.
• Legal Obligation: Processing required to comply with applicable Philippine laws, including AML regulations, gaming regulations, and tax obligations.
• Legitimate Interests: Processing for fraud prevention, platform security, and service improvement, where such interests are not overridden by your privacy rights.
• Consent: Processing for direct marketing communications, where you have provided explicit consent. You may withdraw this consent at any time.

5.1 jilf does not sell, rent, or trade your personal data to third parties for their own commercial purposes.

5.2 jilf may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your transactions.
• Identity Verification Providers: Third-party KYC service providers used to verify your identity and age in compliance with regulatory requirements.
• Game Software Providers: Licensed game developers whose games are available on the jilf platform, to the extent necessary to deliver game services.
• Regulatory Authorities: Philippine government agencies and law enforcement authorities, where disclosure is required by law or court order.
• IT & Security Service Providers: Cloud hosting, cybersecurity, and fraud detection service providers who assist jilf in operating and securing the platform.

5.3 All third-party service providers engaged by jilf are contractually required to process your personal data only for the specified purpose and in accordance with applicable data protection laws.

6.1 jilf uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit jilf.app.

6.2 jilf uses the following types of cookies:

• Essential Cookies: Required for the platform to function correctly, including maintaining your login session and remembering your preferences. These cannot be disabled.
• Analytics Cookies: Used to understand how players interact with the jilf platform, helping us identify areas for improvement. Data collected is aggregated and anonymized.
• Marketing Cookies: Used to deliver relevant promotional content about jilf to you. These are only set with your consent.

6.3 You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the jilf platform.

7.1 jilf retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and regulatory obligations.

7.2 Specifically, jilf retains:

• Account registration data: for the duration of your account plus five (5) years after account closure.
• KYC and identity verification data: for a minimum of five (5) years after account closure, as required by AML regulations.
• Transaction records: for a minimum of five (5) years, in compliance with Philippine financial record-keeping requirements.
• Customer support communications: for two (2) years from the date of the last interaction.

7.3 After the applicable retention period, your personal data will be securely deleted or anonymized in accordance with jilf's data disposal procedures.

8.1 jilf implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jilf platform.
• Encrypted storage of sensitive personal data on secured servers with strict access controls.
• Regular third-party security audits and penetration testing.
• Multi-factor authentication options for player accounts.
• Continuous monitoring for suspicious activity and potential security threats.

8.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jilf will notify the National Privacy Commission and affected players in accordance with the requirements of the Philippine Data Privacy Act.

9.1 To exercise any of your data rights as described in this Privacy Policy, please contact jilf's Data Protection Officer using the contact details in Section 12. jilf will respond to all data rights requests within thirty (30) days of receipt.

9.2 jilf may need to verify your identity before processing a data rights request to ensure that personal data is not disclosed to unauthorized parties.

9.3 If you are not satisfied with jilf's response to your data rights request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

The jilf platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming laws. jilf does not knowingly collect personal data from individuals under the age of 21. If jilf becomes aware that personal data has been collected from a person under 21, that account will be immediately suspended and the data will be deleted. If you believe a minor has registered on jilf, please contact us immediately.

11.1 jilf reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. Where changes are material, jilf will provide advance notice to registered players via email or in-platform notification.

11.2 The effective date of the current version of this Privacy Policy is displayed at the top of this page. Your continued use of the jilf platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy.

11.3 The most current version of this Privacy Policy will always be available at jilf.app/privacy-policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or jilf's data practices, please contact our Data Protection Officer:

Email: [email protected]

General Support: [email protected]

You may also reach us via the live chat feature available on the jilf platform, available 24 hours a day, 7 days a week. jilf is committed to addressing all privacy-related inquiries promptly and transparently.